TERMS & CONDITIONS

1. Introduction

Welcome to the official E-Commerce Marketplace of Jenxkaro. (Jainsons India Pvt. Ltd.).

By accessing or using our website, supplier portal, admin portal, or purchasing products through the platform (“Platform”), you agree to comply with and be bound by these Terms & Conditions.

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2. Eligibility

• By registering, you confirm that all information provided is accurate and complete.
  
  

• The Company reserves the right to suspend or terminate accounts providing false or misleading information.
  
  

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3. Account Registration

• Users must create an account to place orders or access supplier/admin features.
  
  

• You are responsible for maintaining the confidentiality of your login credentials.
  
  

• Any activity under your account will be considered your responsibility.
  
  

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4. Products & Services

• The Platform offers electrical accessories and related products.
  
  

• Product images are for representation purposes only.
  
  

• The Company reserves the right to modify product details, pricing, or availability without prior notice.
  
  

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5. Pricing & Payments

• All prices are listed in INR (₹) unless stated otherwise.
  
  

• Prices are exclusive of GST as mentioned on the product page.
  
  

• Payment must be made through approved payment gateways available on the Platform.
  
  

• Jenxkaro (Jainsons India Pvt. Ltd.) is not responsible for payment failures caused by third-party providers.
  
  

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6. Order Acceptance & Cancellation

• An order confirmation email does not guarantee final acceptance.
  
  

• The Company reserves the right to cancel any order due to:
  
  

• Product unavailability
  
  

• Pricing errors
  
  

• Suspected fraudulent activity
  
  

• Payment failure
  
  

If cancelled, the refund will be processed as per the Refund Policy.

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7. Shipping & Delivery

• Delivery timelines are estimates and may vary.
  
  

• The Company is not liable for delays caused by logistics partners, natural disasters, or unforeseen circumstances.
  
  

• Risk of loss transfers to the customer upon delivery.
  
  

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8. Supplier Responsibilities

Suppliers using the platform must:

• Provide accurate product details and pricing
  
  

• Maintain inventory accuracy
  
  

• Fulfill orders within agreed timelines
  
  

• Comply with applicable tax and regulatory laws
  
  

Failure to comply may result in suspension or termination.

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9. Intellectual Property

• All content on the Platform (logos, designs, content, software) is owned by Jenxkaro.
  
  

• Unauthorized copying, reproduction, or distribution is prohibited.
  
  

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10. Limitation of Liability

Jenxkaro shall not be liable for:

• Indirect or consequential losses
  
  

• Loss of profit or business
  
  

• Damages arising from misuse of the Platform
  
  

Maximum liability shall not exceed the value of the order in dispute.

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11. Indemnification

Users agree to indemnify and hold harmless Jenxkaro from any claims, damages, or losses arising from violation of these Terms.

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12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

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13. Amendments

We reserve the right to update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.