TERMS & CONDITIONS
1. Introduction
Welcome to the official E-Commerce Marketplace of Jenxkaro. (Jainsons India Pvt. Ltd.).
By accessing or using our website, supplier portal, admin portal, or purchasing products through the platform (“Platform”), you agree to comply with and be bound by these Terms & Conditions.
2. Eligibility
By registering, you confirm that all information provided is accurate and complete.
The Company reserves the right to suspend or terminate accounts providing false or misleading information.
3. Account Registration
Users must create an account to place orders or access supplier/admin features.
You are responsible for maintaining the confidentiality of your login credentials.
Any activity under your account will be considered your responsibility.
4. Products & Services
The Platform offers electrical accessories and related products.
Product images are for representation purposes only.
The Company reserves the right to modify product details, pricing, or availability without prior notice.
5. Pricing & Payments
All prices are listed in INR (₹) unless stated otherwise.
Prices are exclusive of GST as mentioned on the product page.
Payment must be made through approved payment gateways available on the Platform.
Jenxkaro (Jainsons India Pvt. Ltd.) is not responsible for payment failures caused by third-party providers.
6. Order Acceptance & Cancellation
If cancelled, the refund will be processed as per the Refund Policy.
7. Shipping & Delivery
Delivery timelines are estimates and may vary.
The Company is not liable for delays caused by logistics partners, natural disasters, or unforeseen circumstances.
Risk of loss transfers to the customer upon delivery.
8. Supplier Responsibilities
Suppliers using the platform must:
Provide accurate product details and pricing
Maintain inventory accuracy
Fulfill orders within agreed timelines
Comply with applicable tax and regulatory laws
Failure to comply may result in suspension or termination.
9. Intellectual Property
All content on the Platform (logos, designs, content, software) is owned by Jenxkaro.
Unauthorized copying, reproduction, or distribution is prohibited.
10. Limitation of Liability
Jenxkaro shall not be liable for:
Indirect or consequential losses
Loss of profit or business
Damages arising from misuse of the Platform
Maximum liability shall not exceed the value of the order in dispute.
11. Indemnification
Users agree to indemnify and hold harmless Jenxkaro from any claims, damages, or losses arising from violation of these Terms.
12. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
13. Amendments
We reserve the right to update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.